Refund Policy

1. 7-Day Return Policy

We offer a 7-day return policy, starting from the date you receive your purchase. If you are not
entirely satisfied with your purchase, you have 7 calendar days to return the item(s) from the
date you received it.

2. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging. Any item not in its original condition,
damaged, or missing parts for reasons not due to our error will not be eligible for a refund.

3. Initiating a Return

To initiate a return, please contact our customer service team at info@themediabuddy.com within the
7-day period. Provide your order number and a detailed reason for the return. Our team will
guide you through the return process.

4. Return Shipping

You will be responsible for paying the shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of the approval or rejection of your
refund.
If your return is approved, your refund will be processed, and a credit will be applied to your
original method of payment within a certain number of days, depending on your payment
provider’s policies.

6. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe, first check your bank account.
Then, contact your credit card company or bank, as it may take some time before your refund is
officially posted. If you’ve done all of this and you still have not received your refund, please
contact us at info@themediabuddy.com

7. Contact Information

If you have any questions about our Refund Policy, please contact us at info@themediabuddy.com